Returns & Exchanges

At APORRO®, we strive for your complete satisfaction with our luxury jewelry; if you are not entirely happy with your purchase, you may return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team or visit our online returns portal with your order number and email address to begin the process.

• 2.
  Prepare the Package

  Securely pack your items in their original APORRO® packaging, ensuring all authenticity cards and protective films are included and intact.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to ensure tracked delivery.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.